YOMUMACHI · 2026-09-08
Support
Contact
Developer: Huang Codes. Email: support@huangcodes.com. App: YomuMachi (よむまち).
Report a problem
Include the app version and build number, iPhone model, iOS version, steps to reproduce and screenshots with personal information hidden. Do not send passwords, Apple ID sign-in details or full payment credentials.
No audio
Check the app's sound setting, media volume and Bluetooth output, then try playback again. Bundled lesson audio does not require a speech API connection. For a pronunciation report, include the kana or word, screen and whether you used 1× or 0.75×.
Missing reminders
Check iOS notification permission, the app's reminder switch and time, and Focus settings. Reminders are scheduled by your device, not pushed from our servers.
Learning-record problems
If a read or save error appears, avoid repeatedly deleting or reinstalling the app. Note the message, try any retry action offered and contact support. Resetting removes learning progress and is not a lossless repair. We do not have a server-side copy of your learning records.
Purchase problems
For versions offering in-app purchases, try the restore action on the purchase screen using the same Apple account. Refund requests can be made through Apple's reportaproblem.apple.com. Never send us your account password.